Patient Grievance Procedure

We want you to always be satisfied with the products and services that you receive from our company. If, at any time, you are concerned, have a problem, or wish to voice a grievance you may do so without fear of reprisal.

We encourage you to let us know when you are not satisfied. You may tell our manager at Bump Health the number is 888-913-7879. You may also call the State at 404-657-5258. The OIG hotline is 800-447-8477 and the BOC # is 877-776-2200. You may voice a complaint with any of these agencies.

The Manager will investigate your grievance, within 72 hours of receipt and make every reasonable effort to resolve the concern to our mutual satisfaction.

We encourage patients to voice their concerns and allow our staff the opportunity to resolve any problems or grievances that may arise.

We look forward to successfully meeting your needs.

Best Regards,

Bump Health

888-913-7879